Privacy Policy
Last updated: March 2026
Who we are
T M Joinery is a sole trader business (Company Registration SC781828, Registered in Scotland) operating in Hawick, Scottish Borders. You can contact us at tmjoinery17@gmail.com or call 07878 452129.
What data we collect
When you use the contact form on this website, we collect your name, email address, phone number (optional), and message. We only collect information that is necessary to respond to your enquiry.
How we use your data
We use the information you provide solely to respond to your enquiry and arrange any work you have requested. We do not use your data for marketing purposes without your explicit consent, and we do not sell or share your data with third parties.
Data processor
Contact form submissions are processed by Netlify, Inc. (USA). Netlify acts as a data processor on our behalf. You can view Netlify's privacy policy at netlify.com/privacy.
How long we keep your data
Contact form submissions are retained in the Netlify dashboard for the period reasonably necessary to handle your enquiry. We periodically review and clear old submissions.
Cookies
This website does not use tracking cookies or analytics. No personal data is collected through cookies.
Your rights
Under UK GDPR and the Data Protection Act 2018, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (right to erasure)
- Object to how we process your data
To exercise any of these rights, contact us at tmjoinery17@gmail.com.
Complaints
If you have a concern about how we handle your data, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.